Responsible Gambling at Quatro Casino Canada

What Is Responsible Gambling?

Responsible gambling means playing in a way that minimizes risk and maximizes enjoyment. This includes managing your time and money wisely, avoiding chasing losses, and understanding the nature of chance-based games.

Key principles include:

• Gambling is a form of entertainment, not a way to make money
• Every game is based on random outcomes
• Set financial and time boundaries
• Don't play when stressed, intoxicated, or emotional
• Know when to take a break

Quatro Casino embeds these principles into every user journey — including registration, deposit, and gameplay.

Set Your Own Limits – Budget Control Tools

As a registered Canadian player, you can access powerful tools to control your spending and habits. These features are available in your account settings and can be adjusted anytime.

Available limits:

• Deposit Limits – Set a maximum amount you can deposit per day, week, or month. Once reached, further deposits are blocked.
• Loss Limits – Cap the total amount you can lose within a specific time period. Ideal for players who want strict control over their bankroll.
• Wagering Limits – Limit the total amount of bets you can place over time.
• Session Time Limits – Control how long you can play per login. When the timer expires, the session automatically ends.
• Cool-Off Periods – Take a break from the casino for 24 hours, 72 hours, or 1 week. During this time, your account remains accessible, but real money play is disabled.

All limits are applied in real time and can be made stricter immediately. Requests to increase limits require a 24-hour cooling period.

Self-Exclusion – Temporary or Permanent Breaks

If you feel that gambling is interfering with your life or becoming problematic, you can request to self-exclude from Quatro Casino. This blocks your access for a period of your choice.

Types of exclusion:

• Short-Term Exclusion – Choose between 7 days, 14 days, or 30 days
• Long-Term Exclusion – Up to 6 months
• Permanent Self-Exclusion – Indefinite block with no automatic reactivation

Once activated, you will be logged out, and all communication (email, SMS, promotional messages) will stop. Self-exclusion applies across all Quatro platforms and cannot be reversed until the chosen period expires.

To activate self-exclusion, you can use your account settings or contact customer support via live chat or email.

Underage Gambling Policy – 18+ Only

Quatro Casino strictly prohibits access to anyone under the age of 18. During registration and verification, all Canadian players must provide a valid date of birth and identity documentation to confirm their age.

We encourage parents to use parental control software if minors have access to shared devices. Recommended software includes:

• Net Nanny
• Qustodio
• Norton Family
• CYBERsitter

Attempted underage registration will result in account termination and the forfeiture of any funds.

Signs of Gambling Problems – Know What to Watch For

While most Canadians gamble safely, some may begin to show signs of problematic behavior. If you answer "yes" to any of the following, consider taking a break or seeking help:

• Do you gamble longer than you intended?
• Do you gamble to escape personal problems or stress?
• Have you lied to family or friends about your gambling?
• Have you borrowed money to continue playing?
• Do you feel anxious, guilty, or depressed after gambling?
• Have you tried to stop but couldn't?

If you're unsure, Quatro offers a self-assessment quiz available in your account or upon request via support.

Canadian Support Services for Gambling Addiction

If you or someone you know may be struggling with gambling-related harm, professional help is available. The following services operate across Canada and offer free, confidential support:

• ConnexOntario – 1-866-531-2600 (Ontario residents)
• Gambling Help Online Canada – www.gamblingtherapy.org
• GamTalk – www.gamtalk.org – peer support forum
• GameSense – www.gamesense.com – resources and education
• National Council on Problem Gambling (Canada) – www.ncpgambling.org

These organizations offer phone support, live chat, email help, and local in-person referrals. Quatro Casino fully supports referrals to these networks and can assist in making first contact if requested.

Staff Training and Monitoring

All Quatro Casino staff — from support agents to account managers — are trained in responsible gambling practices. Our internal systems monitor activity for signs of:

• Unusually long play sessions
• Sudden deposit increases
• Cancelled withdrawals
• Self-exclusion requests across sister brands

If red flags appear, the player may receive a check-in email or proactive outreach. In serious cases, temporary restrictions or verification may be applied.

Anonymous Tools to Help You Control Play

If you prefer to manage your habits privately, consider using third-party tools such as:

• BetBlocker – Free software to block gambling sites
• Gamban – Paid site-blocking software for devices
• SelfControl – Mac/iOS app that blocks access to distracting or risky sites
• Google Family Link – Manage time limits and access on mobile

These tools are not affiliated with Quatro, but we recommend them as part of a holistic responsible gambling plan.

Quatro's Promise to Canadian Players

• 100% commitment to safe gambling
• Full control over limits and account activity
• Trained support staff available 24/7
• Fast response to concerns or risk indicators
• No marketing during exclusion periods
• Partnership with Canadian support services

Summary – Play Safe, Play Smart

Quatro Casino is designed to offer Canadians an enjoyable, secure, and balanced gaming environment. With flexible limit tools, self-assessments, and direct access to national support organizations, you're never alone — and always in control.

If at any point gambling no longer feels like entertainment, we're here to help you take back control.